Search Results - "Custome --"

1

Service marketing

by RUST
Published 1996

Subjects: '; “...Customer service...”

2

Services marketing

by Kurtz
Published 1998

Subjects: '; “...Customer service...”

3

Services marketing

by Zeithaml, Valarie A.
Published 2000

Subjects: '; “...Customer services...”

4

Services marketing : integrating customer focus across the firm

by Zeithaml
Published 2013

Subjects: '; “...Customer services...”

5

Services marketing : integrating customer focus across the firm

by Zeithaml
Published 2009

Subjects: '; “...Customer services...”

6

Services marketing

by Zeithaml
Published 1996

Subjects: '; “...Customer services...”

7

Services marketing : integrating customer focus across the firm

by Zeithaml
Published 2003

Subjects: '; “...Customer services...”

8

Services marketing : integrating customer focus across the firm

by Zeithaml
Published 2006

Subjects: '; “...Customer services...”

9

The service/quality solution : using service management to gain competitive advantage

by COLLIER
Published 1994

Subjects: '; “...Customer service -- Management...”

10

Services marketing : integrating customer focus across the firm

by Zeithaml, Valarie A.
Published 2018

Subjects: '; “...Customer services...”
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11

Delivering quality service : balancing customer perceptions and expectations

by Zeithaml
Published 1990

Subjects: '; “...Customer services...”

12

Case studies in service operations

by Colley
Published 1996

Subjects: '; “...Customer services -- Management -- Case studies...”

13

Quality of service : making it really work

by EDVARDSSON
Published 1994

Subjects: '; “...Customer service -- Management...”

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