1
by Zeithaml
Published 2004
Subjects: '; ...Customer services -- Quality control...
2
by BERGMAN
Published 1994
Subjects: '; ...Customer service -- Quality control...
3
by COLLIER
Published 1994
Subjects: '; ...Customer service -- Management...
4
by VAN MATRE
Published 1995
Subjects: '; ...Customer services...
5
Published 1996
Subjects: '; ...Customer service -- Management...
6
by EDVARDSSON
Published 1994
Subjects: '; ...Customer service -- Management...