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Management -- Case studies 2 Service industries -- 2 Service industry -- 2 Customer service -- 1 Customer services -- 1 Hospitality 1 more ...
Management -- Case studies 2 Service industries -- 2 Service industry -- 2 Customer service -- 1 Customer services -- 1 Hospitality 1 more ...
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by JOHNS
Published 1998
Subjects: ';
“...Service industry -- Management -- Research -- Methodology...”Published 1998
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Published 1996
Subjects: ';
“...Service industry -- Quality control...”