Search Results - "Banks and banking"

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Thank heavens for complainers : impact of effective service recovery on customer satisfaction and post-behavioural intention in Malaysian Banking industry

by Goh Guann Tyng
Published 2012

Subjects: '; “...Banks and banking -- Customer services...”

2

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Considerations of Malaysian banking institutions in accessing capital market funding for microfinance

by Lee Hui Feng
Published 2012

Subjects: '; “...Banks and banking -- Customer services...”

3

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The impact of relationship marketing on customer loyalty in Malaysian banks

by Zhou Ruijie
Published 2012

Subjects: '; “...Banks and banking -- Customer services...”