Search Results - "Quality control"

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Quality from customer needs to customer satisfaction

by BERGMAN
Published 1994

Subjects: '; “...Customer service -- Quality control...”

2

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The service/quality solution : using service management to gain competitive advantage

by COLLIER
Published 1994

Subjects: '; “...Service industries -- Quality control...”

3

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Quality management in hospitality : best practice in action

Published 1996

Subjects: '; “...Service industry -- Quality control...”

4

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Quality of service : making it really work

by EDVARDSSON
Published 1994

Subjects: '; “...Service industries -- Quality control...”