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1

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A study on factors affecting consumer behavior toward men's skin care products among mellennials : A Malaysian case study

by Li Mengru
Published 2014

2

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Customer service : business 2000

by ROKES
Published 2002

3

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Service marketing

by RUST
Published 1996

4

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Services marketing

by Kurtz
Published 1998

5

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Synchroservice! : the innovative way to build a dynasty of customers

by Schonberger
Published 1994

6

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Customer service

by Rokes, Beverly
Published 2001

7

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Customer service : skills for success

by Lucas, Robert W.
Published 2015