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1

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Building lean supply chains with the theory of constraints

by Srinivasan
Published 2012

2

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Management control systems

by Anthony
Published 2007

3

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Service level agreements : measuring cost and quality in service relationships

by HILES
Published 1993

4

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Management control systems

by Anthony
Published 2004

5

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Management control systems

by Anthony
Published 1995

6

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Six sigma beyond the factory floor : deployment strategies for financial services, health care, and the rest of the real economy

by Snee
Published 2005