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1

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Putting it together : a conversation management text

by MCCLURE
Published 1996

2

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Mastering business English : how to improve your busines communication skills

by BENNIE
Published 1999

3

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Business communication : practical written English for the modern business world

by BERESFORD
Published 1993

4

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Human communication

by HARRIS

5

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Communication for business and the professions

by ANDREWS
Published 1995