1
by Fitzsimmons
Published 2008
Subjects: '; ...Service industries -- Management...
2
by Fitzsimmons
Published 2011
Subjects: '; ...Service industries -- Management...
3
by STEBBING
Published 1990
Subjects: '; ...Service industries -- Management (Quality)...
4
Published 2000
Subjects: '; ...Service industries -- Management...
5
by Fitzsimmons
Published 2001
Subjects: '; ...Service industries -- Management...
6
by Fitzsimmons
Published 2008
Subjects: '; ...Service industries -- Management...
7
by Hlupic, Vlatka
Published 2011
Subjects: '; ...Service industries -- Management...
8
by HEIZER
Published 1998
Subjects: '; ...Total quality management -- Case studies...
9
by EDVARDSSON
Published 1994
Subjects: '; ...Service industries -- Management...
10
by VAN DER WAGEN
Published 1994
Subjects: '; ...Service industries -- Personnel management -- Australia...
11
by Colley
Published 1996
Subjects: '; ...Service industries -- Management -- Case studies...
12
by COLLIER
Published 1994
Subjects: '; ...Customer service -- Management...
13
by HILES
Published 1993
Subjects: '; ...Total quality management...