1
by Pride
Published 2009
2
Published 2008
3
by Kerin
Published 2011
4
by Dwyer
Published 2009
5
by Peter
Published 2010
6
by Lovelock, Christopher
Published 2011
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7
by Gorchels
Published 2006
8
by Davies
Published 1998
9
by Armstrong
Published 2011
10
Published 2009
11
by Elliott
Published 2010
12
by Sheth
Published 2004
13
by Pride
Published 2012
14
by Boone
Published 2011
15
by Pride
Published 2011
16
by Boone
Published 1995
17
by Zeithaml, Valarie A.
Published 2000
18
by Cannon
Published 1998
19
by Malhotra
Published 1999
20
by Piercy
Published 1997