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1

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Services marketing : people, technology, strategy

by Lovelock, Christopher
Published 2011

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2

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Services marketing

by Zeithaml, Valarie A.
Published 2000

3

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Let your customers do the talking : 301+ word-of-mouth marketing tactics guaranteed to boost profits

by Cafferky
Published 1996

4

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Services marketing : integrating customer focus across the firm

by Zeithaml
Published 2013

5

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Services marketing : integrating customer focus across the firm

by Zeithaml
Published 2009

6

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Services marketing

by Zeithaml
Published 1996

7

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Services marketing : integrating customer focus across the firm

by Zeithaml
Published 2003

8

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Services marketing : people, technology, strategy

by LOVELOCK
Published 2007

9

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Services marketing : integrating customer focus across the firm

by Zeithaml
Published 2006

10

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Services marketing : people, technology, strategy

by Lovelock, Christopher
Published 2016

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11

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Services marketing : integrating customer focus across the firm

by Zeithaml, Valarie A.
Published 2018

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