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author_facet:"Zeithaml, Valarie A."
callnumber-first:"H - Social Science"
collection:"Book"
topic_facet:"Marketing"
topic_facet:"Service industries --"
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Services marketing
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Zeithaml, Valarie A.
Published 2000
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Services marketing : integrating customer focus across the firm
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Zeithaml, Valarie A.
Published 2018
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Author: Zeithaml, Valarie A.
Call Number: H - Social Science
Collections: Book
Suggested Topics: Marketing
Suggested Topics: Service industries --
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Book
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Book
Call Number
H - Social Science
Author
Zeithaml, Valarie A.
1
BITNER, Mary Jo
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Bitner, Mary Jo
1
Gremler, Dwayne D.
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