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1
Services marketing : integrating customer focus across the firm
by
Zeithaml
Published 2013
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Service
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--
Marketing
...
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2
Services marketing : integrating customer focus across the firm
by
Zeithaml
Published 2009
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';
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...
Service
industries
--
Marketing
...
”
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3
Services marketing
by
Zeithaml
Published 1996
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Service
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Marketing
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4
Services marketing : integrating customer focus across the firm
by
Zeithaml
Published 2003
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Service
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Marketing
...
”
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5
Services marketing : integrating customer focus across the firm
by
Zeithaml
Published 2006
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Service
industries
--
Marketing
...
”
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Author: Zeithaml
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H - Social Science
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Zeithaml
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Bitner,
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Gremler,
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