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Customer services 1 Customer services -- 1 Evaluation 1 Mathematical models 1 Quality control 1 Quality control -- 1 Service industries -- 1 more ...
1
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by Zeithaml
Published 2004
Subjects: '; “...Customer services -- Quality control...”
2
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by Zeithaml
Published 1990
Subjects: '; “...Service industries -- Quality control -- Mathematical models...”
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