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author_facet:"Lovelock, Christopher"
callnumber-first:"H - Social Science"
topic_facet:"Customer services --"
topic_facet:"Customer services"
topic_facet:"Marketing --"
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Services marketing : people, technology, strategy
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Author: Lovelock, Christopher
Call Number: H - Social Science
Suggested Topics: Customer services --
Suggested Topics: Customer services
Suggested Topics: Marketing --
Suggested Topics: Services industries
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Call Number
H - Social Science
Author
Lovelock, Christopher
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Wirtz, Jochen
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English
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