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author_facet:"Klefsjo,"
collection:"Book"
topic_facet:"Customer service --"
topic_facet:"Quality control"
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Consumer satisfaction
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Customer service --
Quality control
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Quality from customer needs to customer satisfaction
by
BERGMAN
Published 1994
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Author: Klefsjo,
Collections: Book
Suggested Topics: Customer service --
Suggested Topics: Quality control
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H - Social Science
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