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author_facet:"Gremler, Dwayne D."
collection:"Book"
topic_facet:"Customer services"
topic_facet:"Marketing"
topic_facet:"Service industries --"
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Services marketing : integrating customer focus across the firm
by
Zeithaml, Valarie A.
Published 2018
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Author: Gremler, Dwayne D.
Collections: Book
Suggested Topics: Customer services
Suggested Topics: Marketing
Suggested Topics: Service industries --
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Book
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Book
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H - Social Science
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Bitner, Mary Jo
Gremler, Dwayne D.
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Zeithaml, Valarie A.
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