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author_facet:"Gremler,"
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topic_facet:"Customer services"
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Services marketing : integrating customer focus across the firm
by
Zeithaml
Published 2013
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Services marketing : integrating customer focus across the firm
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Zeithaml
Published 2009
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Services marketing : integrating customer focus across the firm
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Zeithaml
Published 2006
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Author: Gremler,
Collections: Book
Format: Book
Suggested Topics: Customer services
Suggested Topics: Marketing
Suggested Topics: Service industries --
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Book
Format
Book
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3
H - Social Science
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3
Bitner,
Gremler,
3
Zeithaml
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