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author_facet:"Bitner,"
callnumber-first:"H - Social Science"
language:"English"
topic_facet:"Customer services"
topic_facet:"Marketing"
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Services marketing : integrating customer focus across the firm
by
Zeithaml
Published 2009
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Author: Bitner,
Call Number: H - Social Science
Language: English
Suggested Topics: Customer services
Suggested Topics: Marketing
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H - Social Science
Author
Bitner,
1
Gremler,
1
Zeithaml
Language
English
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