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author_facet:"Bitner,"
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Services marketing : integrating customer focus across the firm
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Zeithaml
Published 2013
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Services marketing : integrating customer focus across the firm
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Zeithaml
Published 2009
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Services marketing : integrating customer focus across the firm
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Zeithaml
Published 2006
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Author: Bitner,
Author: Gremler,
Call Number: H - Social Science
Format: Book
Suggested Topics: Marketing
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3
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Book
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H - Social Science
Author
Bitner,
Gremler,
3
Zeithaml
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