Quality management for organizational excellence : introduction to total quality

Main Author: Goetsch, David L. (Author)
Other Authors: Davis, Stanley B.
Format: Book
Published: Boston: Pearson, 2016.
Edition:Eighth Edition.
Subjects:
Online Access:http://www.pearsonhighered.com
Physical Description:xiii, 434 pages: colors, illustrations; 26 cm.
Bibliography:Includes bibliographical references and index
ISBN:9780133791853 (Hard))