APA Citation

Michelli, J. A. (2007). The Starbucks experience: 5 principles for turning ordinary into extraordinary. New York, NY: McGraw-Hill.

Chicago Style Citation

Michelli, Joseph A. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary. New York, NY: McGraw-Hill, 2007.

MLA Citation

Michelli, Joseph A. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary. New York, NY: McGraw-Hill, 2007.

Warning: These citations may not always be 100% accurate.