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Driven to Delight : Delivering World-Class Customer Experience the Mercedes-Benz Way

Main Author:	Michelli, Joseph A.
Format:	Book
Published:	New York: McGraw-Hill Education, 2016.
Edition:	1st ed..
Subjects:	Automobile industry and trade -- > Germany DaimlerChrysler (Firm) Mercedes automobiles Management -- > Germany
Online Access:	mhprofessional.com

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