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Driven to Delight : Delivering World-Class Customer Experience the Mercedes-Benz Way

Main Author: Michelli, Joseph A.
Format: Book
Published: New York: McGraw-Hill Education, 2016.
Edition:1st ed..
Subjects:
Automobile industry and trade -- > Germany
DaimlerChrysler (Firm)
Mercedes automobiles
Management -- > Germany
Online Access:mhprofessional.com
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