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| LEADER |
00923pamaa2200277 4500 |
| 001 |
0000054409 |
| 005 |
20171220090000.0 |
| 007 |
Monograph |
| 008 |
171220s2017 eng |
| 020 |
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|a 9780071806305 (hbk)
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| 040 |
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|a cip
|
| 090 |
0 |
0 |
|a HD9710.G44
|b MIC 2016
|
| 100 |
1 |
|
|a Michelli, Joseph A.
|
| 245 |
0 |
2 |
|a Driven to Delight :
|b Delivering World-Class Customer Experience the Mercedes-Benz Way
|c Joseph A.Michelli.
|
| 250 |
|
|
|a 1st ed..
|
| 264 |
|
4 |
|c c2016.
|
| 264 |
|
1 |
|a New York:
|b McGraw-Hill Education,
|c 2016.
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| 300 |
|
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|a xvii, 282p.:
|b illustrations, photographs;
|c 24cm.
|
| 336 |
|
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|a text
|2 rdacontent
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| 500 |
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|a Business Guru Collection
|
| 504 |
|
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|a Index: page 276; Includes bibliographical references
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| 650 |
|
0 |
|a Automobile industry and trade --
|x Germany
|
| 650 |
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0 |
|a DaimlerChrysler (Firm)
|
| 650 |
|
0 |
|a Mercedes automobiles
|
| 650 |
|
0 |
|a Management --
|x Germany
|
| 856 |
4 |
2 |
|u mhprofessional.com
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