Driven to Delight : Delivering World-Class Customer Experience the Mercedes-Benz Way
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| Format: | Book |
| Published: |
New York:
McGraw-Hill Education,
2016.
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| Edition: | 1st ed.. |
| Subjects: | |
| Online Access: | mhprofessional.com |
| Item Description: | Business Guru Collection |
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| Physical Description: | xvii, 282p.: illustrations, photographs; 24cm. |
| Bibliography: | Index: page 276; Includes bibliographical references |
| ISBN: | 9780071806305 (hbk) |