Michelli, J. A. (2014). Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People. New York, NY: McGraw Hill.
Chicago Style CitationMichelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products, and Your People. New York, NY: McGraw Hill, 2014.
MLA CitationMichelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products, and Your People. New York, NY: McGraw Hill, 2014.
Warning: These citations may not always be 100% accurate.