Cover Image

QR Code

Determinent factors of customer satisfaction degree of China mobile in Beijing, China [

Main Author:	Sun, Shuai (Author)
Format:	Book
Published:	Nilai, Negeri Sembilan: INTI International University, 2016.
Subjects:	Management Management -- > Customer satisfaction -- > China

Similar Items

Price and quality as determinants of customer satisfactions : the case of China Unicom [
by: Qiao, Shichao
Published: (2016)

Customer satisfaction measurement and management using the voice of the customer
by: NAUMANN
Published: (1995)

Customer service : career success through customer satisfaction
by: Timm
Published: (2008)

Customer service : career success through customer satisfaction
by: Timm
Published: (1997)

Customer service : career success through customer satisfaction
by: Timm
Published: (2001)

Enterprise relationship management in Beijing, China [
by: Wang, Haiqing
Published: (2016)

Real estate marketing using wechat platform in China [
by: Zhang, Jiahui
Published: (2016)

Female e-shopper's satisfaction of cosmetic products in China [
by: Ma, Yaxin
Published: (2016)

Customer service : career success through customer loyalty
by: Timm, Paul R.
Published: (2014)

Satisfaction : a behavioral perspective on the consumer
by: OLIVER
Published: (1997)

Keeping customers for life
by: GERSON
Published: (1992)

Customer relationship management : creating competitive advantage through win-win relatonship stategies
by: STORBACKA
Published: (2001)

When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
by: Buchanan
Published: (2002)

Quality from customer needs to customer satisfaction
by: BERGMAN
Published: (1994)

Human sigma : managing the employee-customer encounter
by: Fleming
Published: (2007)

Customer relationship management for third party logistic company's competitiveness in Shanghai, China [Dissertation]
by: Liang, Binyu
Published: (2016)

Let your customers do the talking : 301+ word-of-mouth marketing tactics guaranteed to boost profits
by: Cafferky
Published: (1996)

China : the race to market : the race to market : what China's transformation means for business, markets and the new world order
by: Story, Jonathan
Published: (2003)

Relationship between restaurant experience and customer satisfaction - Malaysia based chain restaurants
by: Xie Tian
Published: (2013)

Management issues in China : volume I : volume I : domestic enterprises
Published: (1996)

Customer behavior : a managerial perspective
by: Sheth
Published: (2004)

What does China think?
by: Leonard
Published: (2008)

Innovation strategy for SMEs in Shanghai, China [
by: Li, Hao
Published: (2016)

Customer service
by: Rokes, Beverly
Published: (2001)

How to outsmart China : the complete guide to successful business in China
by: Lee
Published: (2007)

Customer service : skills for success
by: Lucas
Published: (2009)

Customer service : business 2000
by: ROKES
Published: (2002)

CHINA : enabling a new era of changes
Published: (2003)

China and the WTO : changing China, changing world trade
by: Supachai Panitchpakdi
Published: (2002)

Customer relationship management
by: Anderson
Published: (2002)

Customer equity : building and managing relationships as valuable assets
by: BLATTBERG
Published: (2001)

Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation
by: Bacal
Published: (2005)

China rises : how China's astonishing growth will change the world
by: Farndon
Published: (2008)

The misunderstood China : uncovering the truth behind the bamboo curtin
by: LO
Published: (2004)

Customer service : skills for success
by: Lucas, Robert W.
Published: (2015)

Labour market reform in China
by: Meng
Published: (2000)

Employee retention in SMEs small, medium enterprises in Shangdong, China [
by: Feng, Xue
Published: (2016)

Doing business in China
by: Ambler
Published: (2009)

Forging reform in China : the fate of state-owned industry
by: Steinfeld
Published: (1998)

The POLITICS of China : the eras of Mao and Deng
Published: (1997)