Customer relationship management for third party logistic company's competitiveness in Shanghai, China [Dissertation]

Main Author: Liang, Binyu (Author)
Format: Book
Published: Nilai, Negeri Sembilan: INTI International University, 2016.
Subjects:
LEADER 01241cam a2200265 7i4500
001 0000054203
005 20220127090000.0
008 170322s2016 eng
040 |a TSAM 
090 0 0 |a HD31   |b LIA 2016 
100 1 |a Liang, Binyu   |e author  
245 1 0 |a Customer relationship management for third party logistic company's competitiveness in Shanghai, China [Dissertation]   |c Liang Binyu. 
264 1 |a Nilai, Negeri Sembilan:   |b INTI International University,   |c 2016. 
300 |a ix, 183 pages;   |c 29 cm. 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
500 |a Code: MBA213 
500 |a Master of Business Administration 
501 0 0 |a Faculty of Business, Communications and Law 
504 |a Includes bibliographical references and index 
505 0 1 |a This study is focus on the customer relationship management influences together with other key factors (information technology, customer knowledge management, corporate philosophy) to ascertain the level of relationship between CRM and the third party logistics companies' competitiveness. 
650 1 0 |a Management --   |x Customer relationship management --   |z China  
650 1 0 |a Management  
901 |u http://eprints.intimal.edu.my