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01241cam a2200265 7i4500 |
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0000054203 |
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20220127090000.0 |
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170322s2016 eng |
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|a TSAM
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090 |
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|a HD31
|b LIA 2016
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|a Liang, Binyu
|e author
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|a Customer relationship management for third party logistic company's competitiveness in Shanghai, China [Dissertation]
|c Liang Binyu.
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264 |
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|a Nilai, Negeri Sembilan:
|b INTI International University,
|c 2016.
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300 |
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|a ix, 183 pages;
|c 29 cm.
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336 |
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|a text
|2 rdacontent
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337 |
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|a unmediated
|2 rdamedia
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338 |
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|a volume
|2 rdacarrier
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500 |
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|a Code: MBA213
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500 |
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|a Master of Business Administration
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501 |
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|a Faculty of Business, Communications and Law
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|a Includes bibliographical references and index
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505 |
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|a This study is focus on the customer relationship management influences together with other key factors (information technology, customer knowledge management, corporate philosophy) to ascertain the level of relationship between CRM and the third party logistics companies' competitiveness.
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650 |
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|a Management --
|x Customer relationship management --
|z China
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650 |
1 |
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|a Management
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901 |
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|u http://eprints.intimal.edu.my
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