Factors influencing fast food restaurant generation Y customers' retention in Selangor, Malaysia [

Main Author: Chean, Kok Soong (Author)
Format: Book
Published: Nilai, Negeri Sembilan: INTI International University, 2016.
Subjects:
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005 20220127090000.0
008 170322s2016 eng
040 |a TSAM 
090 0 0 |a HD31   |b CHE 2016 
100 1 |a Chean, Kok Soong   |e author  
245 1 0 |a Factors influencing fast food restaurant generation Y customers' retention in Selangor, Malaysia [  |m Dissertation]   |c Chean Kok Soong. 
264 1 |a Nilai, Negeri Sembilan:   |b INTI International University,   |c 2016. 
300 |a 174 pages;   |c 29 cm. 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
500 |a Master of Business Administration. Code: MBA199 
501 0 0 |a Faculty of Business, Communications and Law 
504 |a Includes bibliographical references and index 
505 0 1 |a This study offers the fast food restaurants to increase the understanding on customer retention among their actual and potential customer. 
650 1 0 |a Management --   |x Customer behaviour --   |z Malaysia  
650 1 0 |a Management  
901 |u http://eprints.intimal.edu.my