Customer service : career success through customer loyalty
| Main Author: | |
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| Format: | Book |
| Published: |
Upper Saddle River, N.J.:
Pearson Education,
2014.
|
| Edition: | Sixth edition. |
| Subjects: |
| Physical Description: | x, 230 pages: illustrations; 25 cm. |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9870133056259 (pbk) |