APA Citation

Timm, P. R. (2014). Customer service: Career success through customer loyalty (Sixth edition.). Upper Saddle River, N.J.: Pearson Education.

Chicago Style Citation

Timm, Paul R. Customer Service: Career Success Through Customer Loyalty. Sixth edition. Upper Saddle River, N.J.: Pearson Education, 2014.

MLA Citation

Timm, Paul R. Customer Service: Career Success Through Customer Loyalty. Sixth edition. Upper Saddle River, N.J.: Pearson Education, 2014.

Warning: These citations may not always be 100% accurate.