rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Customer service
    sub title: skills for success
  name:
    name part: Lucas, Robert W.
    role:
      role term: creator
  type of resource: text
  genre: essay
  origin info:
    place:
      place term: New York
    publisher: McGraw Hill Education
    date issued: 2015
    edition: 6th ed..
    issuance: monographic
  language:
    language term: g
  physical description:
    form: print
    extent: xxv, 436p.: col.ill.; 28cm.
  note: Robert W. Lucas.
  note: CBS
  note: Includes bibliographical references and index
  subject:
    topic: Communication
  subject:
    topic: Customer service
  identifier: 9780073545462 (pbk.)
  record info:
    record creation date: 160628
    record change date: 20160630090000.0
    record identifier: 0000053856