APA Citation

Zhao Lei. (2011). Analysis of SERQUAL model on Chinese call center, a perspective of Wuhan, Hubei China. Nilai: INTI International University.

Chicago Style Citation

Zhao Lei. Analysis of SERQUAL Model On Chinese Call Center, a Perspective of Wuhan, Hubei China. Nilai: INTI International University, 2011.

MLA Citation

Zhao Lei. Analysis of SERQUAL Model On Chinese Call Center, a Perspective of Wuhan, Hubei China. Nilai: INTI International University, 2011.

Warning: These citations may not always be 100% accurate.