Analysis of SERQUAL model on Chinese call center, a perspective of Wuhan, Hubei China
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Nilai:
INTI International University,
2011.
|
| Subjects: |
TSAM LIBRARY
| Call Number: |
HD30 2 ZHA 2011 |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| THS0000238 | Reference | Thesis Master | AVAILABLE |