The impact of the implementation of Customer Relationship Management (CRM) in the telecommunication sector of Malaysia

Main Author: Imam Bayo Issa
Format: Book
Published: Nilai: INTI International University, 2009.
Subjects:
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008 140718s2014 eng
090 0 0 |a HD30.2   |b IMA 2009 
100 1 1 |a Imam Bayo Issa  
245 1 4 |a The impact of the implementation of Customer Relationship Management (CRM) in the telecommunication sector of Malaysia   |c Imam Bayo Issa. 
260 0 0 |a Nilai:   |b INTI International University,   |c 2009. 
300 |a vii, 132p.:   |b ill.;   |c 30 cm. 
500 0 0 |a MISCU 58 
500 0 0 |a M.Sc. Of Management information systems, 2009 
500 0 0 |a "A dissertation submitted in partial fulfillment of the requirement of M.Sc. Of Management information systems at Coventry University under the management and supervision of Faculty of Computing and IT, INTI International University 2009 
502 0 0 |a Thesis (MISCU), Faculty of Computing and IT, INTI International University 
650 0 0 |a Thesis (MISCU) --   |x Management information systems  
650 0 0 |a MISCU  
650 0 0 |a Marketing --   |x Management  
650 0 0 |a Customer services  
901 |u http://intilib.intimal.edu.my/equip-intin/custom/home.jsp