The impact of the implementation of Customer Relationship Management (CRM) in the telecommunication sector of Malaysia
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| Format: | Book |
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Nilai:
INTI International University,
2009.
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| Item Description: | MISCU 58 M.Sc. Of Management information systems, 2009 "A dissertation submitted in partial fulfillment of the requirement of M.Sc. Of Management information systems at Coventry University under the management and supervision of Faculty of Computing and IT, INTI International University 2009 |
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| Physical Description: | vii, 132p.: ill.; 30 cm. |