Strategies for successful implementation of customer relations management (CRM) on small and medium enterprises (SMEs) in Malaysia

Main Author: Tyokyaa Kanshio Richard
Format: Book
Published: Nilai: INTI International University, 2010.
Subjects:
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008 140718s2014 eng
090 0 0 |a HD30.2   |b TYO 2010 
100 1 0 |a Tyokyaa Kanshio Richard  
245 1 0 |a Strategies for successful implementation of customer relations management (CRM) on small and medium enterprises (SMEs) in Malaysia   |c Tyokyaa Kanshio Richard. 
260 0 0 |a Nilai:   |b INTI International University,   |c 2010. 
300 |a xiii, 162p.:   |b ill.;   |c 30 cm. 
500 0 0 |a MISCU 48 
500 0 0 |a M.Sc. Of Management information systems, 2010 
500 0 0 |a "A dissertation submitted in partial fulfillment of the requirement of M.Sc. Of Management information systems at Coventry University under the management and supervision of Faculty of Computing and IT, INTI International University 2010 
502 0 0 |a Thesis (MISCU), Faculty of Computing and IT, INTI International University 
650 0 0 |a Thesis (MISCU) --   |x Management information systems  
650 0 0 |a MISCU  
650 0 0 |a Business logistics --   |x Data processing  
650 0 0 |a Information technology  
901 |u http://intilib.intimal.edu.my/equip-intin/custom/home.jsp