01095pamaa2200229 4500 0000052704 20140708090000.0 140718s2014 eng HD30.2 OME 2007 Omer Ali Omer Al-Attas A study and investigate the effectiveness of CRM in Malaysia bank Omer Ali Omer Al-Attas. Nilai: INTI International University, 2007. iii, 93p.: ill.; 30 cm. MISCU 10 M.Sc. Of Management information systems, 2007 "A dissertation submitted in partial fulfillment of the requirement of M.Sc. Of Management information systems at Coventry University under the management and supervision of Faculty of Computing and IT, INTI International University 2007 Thesis (MISCU), Faculty of Computing and IT, INTI International University Thesis (MISCU) -- Management information systems MISCU Customer relations Internet banking http://intilib.intimal.edu.my/equip-intin/custom/home.jsp