Description: Winning potential customers through online complaint management :

Main Author:	Fionn Liew Yin Foong
Format:	Book
Published:	Nilai: INTI International University, 2014.
Subjects:	Thesis (M.B.A.) -- > Business Customer services -- > Management -- > Case studies Customer Behaviour MBA

Item Description:	MBA 144 Master Of Business Administration, 2014 Master of Business Administration Faculty of Business, Communication and law INTI International University 2014
Physical Description:	x, 143p.: ill.; 30 cm.