Winning potential customers through online complaint management : A case of Malaysian hospitality industry
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Nilai:
INTI International University,
2014.
|
| Subjects: |
TSAM LIBRARY
| Call Number: |
HD31 FIO 2014 |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| THS0000154 | Reference | Thesis Master | AVAILABLE |