00885pamaa2200277 4500 0000052567 20190401090000.0 140529s2012 eng 9780273751939 (pbk.) BNM HF5718.3 TAY 2012 Taylor, Shirley author Model business letters, e-mails and other business documents Shirley Taylor. Seventh edition. Harlow: Pearson Education, [2015] ♭2012. xiv, 498 pages: illustrations; 24 cm. text rdacontent unmediated rdamedia volume rdacarrier Originally written in 1971 - 2004 by L. Gartside DPHTI CED Business writing Commercial correspondence Gartside, L. http://www.pearson-book.com