The application of hotel-customer satisfaction index (H-CSI) model for international tourist hotels in Malaysia - Zhang Zhifang (Nilai: INTI International University, 2013)
MBA 122
Master Of Business Administration, 2013
Master of Business Administration Faculty of Business, Communication and law INTI International University 2013
Thesis (M.B.A.), Faculty of Of Business, Communications and Law, INTI International University
Keywords: Thesis (M.B.A.) -- -- Business; MBA; Restaurant management -- -- Malaysia; Hospitality industry -- -- Customer services