The application of hotel-customer satisfaction index (H-CSI) model for international tourist hotels in Malaysia

Main Author: Zhang Zhifang
Format: Book
Published: Nilai: INTI International University, 2013.
Subjects:
MBA
Item Description:MBA 122
Master Of Business Administration, 2013
Master of Business Administration Faculty of Business, Communication and law INTI International University 2013
Physical Description:x, 121p.: ill.; 30 cm.