Holdings: Best practice in call center's communication skills

Main Author:	Qin Wanhui
Format:	Book
Published:	Nilai: INTI International University, 2013.
Subjects:	Thesis (M.B.A.) -- > Business MBA Communication skills Consumer Behaviour

Call Number:	HD31 QIN 2013

Accession	Item Category	Format	Status	Notes

THS0000122

Reference

Thesis Master

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