Factors that influence the service recovery performance : a study in Bauchi Specialist Hospital in Negeria
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| Format: | Book |
| Published: |
Nilai:
INTI International University,
2012.
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| Item Description: | MBA 105 Master Of Business Administration, 2012 Master of Business Administration Faculty of Business, Communication and law INTI International University 2012 |
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| Physical Description: | vii, 148p.: ill.; 30 cm. |