Management : meeting and exceeding customer expectations

Main Author: Plunkett
Other Authors: Attner,, Allen,
Format: Book
Published: Mason, Ohio: Thomson/Southwestern, 2011.
Edition:10th ed.
Subjects:
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020 0 0 |a 9781111221348 (pbk.)  
082 |a 658.4 PLU 2011 
090 0 0 |a HD31   |b PLU 2011 
100 1 0 |a Plunkett  
245 1 0 |a Management :   |b meeting and exceeding customer expectations   |c Warren R. Plunkett, Raymond F. Attner and Gemmy S. Allen. 
250 0 0 |a 10th ed. 
260 0 0 |a Mason, Ohio:   |b Thomson/Southwestern,   |c 2011. 
300 |a xxv, 709p.:   |b ill.;   |c 27 cm. 
501 0 0 |a BBDUH 
501 0 0 |a BATUH 
501 0 0 |a BFIUH 
501 0 0 |a BACCI 
504 0 0 |a Includes bibliographical references and index 
650 0 0 |a Management  
700 1 1 |a Attner,   |h Raymond F.  
700 1 1 |a Allen,   |h Gemmy S  
901 |u http://www.thomsonedu.com