Marketing plans for services : a complete guide

Main Author: McDonald, Malcolm (Author)
Other Authors: Payne, Adrian, Frow, Pennie
Format: Book
Published: Chichester, West Sussex, UK ; Hoboken, NJ: John Wiley, 2011.
Edition:Third edition.
Subjects:
Physical Description:xv, 495 pages: illustrations; 25 cm.
Bibliography:Includes bibliographical references and index
ISBN:9780470979099 (pbk)