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00909cam a2200277 7i4500 |
| 001 |
0000051379 |
| 005 |
20200921090000.0 |
| 008 |
130614s2011 |
| 020 |
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|a 9781466231320 (pbk.)
|
| 040 |
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|a TSAM
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| 090 |
0 |
0 |
|a HD30.2
|b ORA 2011
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| 100 |
1 |
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|a Orand, Brady
|e author
|
| 245 |
1 |
0 |
|a Foundations of IT service management with ITIL 2011
|c Orand Brady, Julie Villarreal.
|
| 264 |
|
1 |
|a Lexington, KY:
|b ITILYaBrady,
|c 2013.
|
| 300 |
|
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|a xvii, 338 pages:
|b illustrations;
|c 24 cm.
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| 336 |
|
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|a text
|2 rdacontent
|
| 337 |
|
|
|a unmediated
|2 rdamedia
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| 338 |
|
|
|a volume
|2 rdacarrier
|
| 501 |
0 |
0 |
|a BITI
|
| 504 |
0 |
0 |
|a Includes bibliographical references and index
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| 650 |
1 |
0 |
|a Information services industry
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| 650 |
1 |
0 |
|a Information technology --
|x Management
|
| 650 |
1 |
0 |
|a Support services (Management)
|
| 650 |
1 |
0 |
|a Computer technical support
|
| 700 |
1 |
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|a Villarreal, Julie
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| 901 |
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|u http://www.createspace.com
|
