Key performance indicators : developing, implementing, and using winning KPIs

Main Author: Parmenter, David (Author)
Format: Book
Published: Hoboken, N.J.: John Wiley & Sons, 2010.
Edition:Second edition.
Subjects:
Physical Description:xix, 299 pages: illustrations; 24 cm.
Bibliography:Includes bibliographical references and index
ISBN:9780470545157